Refund & Return Policy — D’AVARRIO

Effective Date: Nov 27, 2025

Thank you for shopping with D’AVARRIO. We take pride in offering premium-quality menswear, especially our signature Gorkha Pants. This policy explains the conditions for returns, exchanges, refunds, and replacements.

1. Eligibility for Returns

We accept returns under the following conditions:

• The product must be unworn and unused.
• Item must be in original condition with all tags attached.
• The request must be made within 7 days of delivery.
• Item must not be washed, altered, or damaged.

Items failing the above conditions will not be eligible for return or refund.

2. Non-Returnable Items

• Products purchased during special discounts or sale events
• Used or washed items
• Items without original packaging or tags
• Customized or altered items (if any)

3. Return & Exchange Process

To initiate a return or exchange, follow these steps:

• Contact us at 96545 04407 or via email (if provided).
• Provide your Order ID, mobile number, and reason for return.
• Our support team will verify eligibility and schedule a pickup.
• The product must be packed securely for pickup.

Once the product reaches our warehouse, it undergoes a quick quality check before approval.

4. Refund Policy

Refunds are issued under the following conditions:

• If the returned product passes the quality inspection
• If the product was defective, damaged, or wrongly delivered
• If the return request was placed within the return window

5. Refund Method

Refund is to be issued as credits to your D’Avarrio Wallet only.

Why No Bank Refunds?

We’re a proud bootstrapped brand, and every purchase fuels our passion to craft premium quality pieces just for you. Instead of bank refunds, we issue credits into your D’avarrio Wallet, so your support stays close to home, powering the style you love and helping us create more of what you wear with pride.

6. Exchange Policy

Hassle-free exchanges are accepted within 7 days of delivery for eligible items.
Exchanges are allowed once per item for the same or a different product, size, or color of equal or higher value (price difference must be paid).

Exchanges are allowed once per item.

7. Order Cancellation

Orders can only be cancelled before they are shipped. Once dispatched, cancellation is not possible.

8. Damaged, Defective, or Wrong Product

If you receive a damaged, defective, or incorrect item:

• Contact us immediately with photos of the product & packaging
• We will arrange a free pickup and send a replacement
• If replacement is unavailable, a full refund will be issued

9. Return Shipping Charges

Return pickup is free in cases of defective or wrong product delivery. For size exchanges or change-of-mind returns, minimal pickup fees may apply.

10. Contact Information

For return or refund support, contact us:

D’AVARRIO

Trade Name - THE INDIAN STITCH
legal Name - Gitika Grover
Address - Ground Floor, Plot No 29 Kh. No 39/18, Rama Vihar Village Karala, Muhammadpur Majri, New Delhi - 110081
Contact No. - 9654504407
Email - davarrioofficial@gmail.com

11. Policy Updates

We may update this Refund & Return Policy periodically. Updates will be posted on this page with the revised date.

Last Updated: Nov 27, 2025